Privacy Policy

C&C Market Research (“C&C”) is strongly committed to protecting the privacy of its clients, employees, survey & focus group participants, and visitors to its website. The purpose of this privacy notice is to inform you what kinds of information we may gather about you when you visit http://www.ccmarketresearch.com/ or http://www.ccmarketresearchonline.com ("Website"), how we may use that information, and whether we disclose it to anyone. This privacy notice applies only to information collected from you online, not offline.

This privacy notice applies only to C&C, its subsidiaries and affiliates, the Website, and other websites owned by C&C, but not to other companies’ or organizations' websites to which we link or share your personal information.

C&C may update this policy from time to time and the most current version will be available our website at www.ccmarketresearchonline.com. This is done so that you will always know the information we gather, how we might use that information and to whom we will disclose it. We reserve the right, at our discretion to change, modify, add or remove portions of this notice at any time. Please make sure to check this page periodically for any changes. If you do not agree with the terms of this privacy notice, please contact legal@ccmar.com before resuming your visit to this Website.

C&C Market Research is an industry leading market research field service firm based in Fort Smith, AR. C&C owns and operates over 40 research facilities in major markets all over the country. C&C may collect certain information from and about its users in several ways – directly from you, from our web server logs, and with cookies or other forms of passive data gathering.

User-Supplied Information: There are several areas in the Website where we collect personal information from you or your business on a voluntary basis. Personal information is information about you that is personally identifiable that is not otherwise publicly available, such as your name, address, e-mail address, mailing address or phone numbers. We may collect this information at the following times: (i) when you register to receive communications from this Website (ii) when you seek information about or join a panel or request a quote through this Website; (iii) when you participate in surveys or interviews offered by this Website; and (iv) when you provide personal information to us through feedback, survey, or other forms hosted on this Website.

Third Parties: We may receive tracking information about you from third parties (such as age, gender and interests) used primarily to enhance your experience using the website and its services.

Server Log Information: When you visit any internet website, you disclose certain information about yourself, such as your Internet Protocol (IP) address, the time of your visit, and the referring location (e.g., the website or page that offered a link to a C&C page). Like many other websites, C&C records this basic information about visits to this Website.

Cookies and Passive Data Collection: In order to offer and provide customized, personal service, C&C may use cookies to store and help track your information. A cookie is a piece of data stored on the user's web browser while the user is browsing a website that help the website to identify returning users and improve their experience. These cookies are relatively standard and do not collect personally identifiable information. If for any reason you wish not to take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some of the features of the Website.

Below are the cookies that may be created by the C&C website:

• Session/login: The user's session ID.

C&C may also collect passive data, such as clickstream data or a user's Internet Protocol ("IP") address, operating system, browser type, time and date of visit and page views. Clickstream data is a term defined to include a record of clicked selections and other mouse activities within the Website.

You should remember that whenever you voluntarily disclose personal information online, such as on message boards, through e-mail, discussion groups, or in chat areas, your information can be collected and used by others. Although C&C tries to protect your personal information, C&C cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You are solely responsible for maintaining the secrecy of any passwords you set up and/or any account information.

This Notice does not apply to a C&C customer's own collection and use of your information (known as "first party" information) to conduct marketing activities, including when they do so using C&C products or services. For example, a C&C customer may use the ARCS System or other Cloud services to collect and manage only the data they themselves (or their agents) have collected or purchased, otherwise known as "first-party" information. This first-party information is collected, shared and used subject to the individual privacy notice of the C&C customer that collected it, and therefore is not covered by this notice; please consult that company if you have any questions about its use of your information.

We use information in different ways, depending on the type of information:

User-Supplied Information: This information is used for purposes such as personalization and verification. We also use this information to improve our internal operations, as well as to ensure that we: (i) pay you properly or issue your rewards properly; (ii) administer your account in accordance with your agreements with us; (iii) customize the content that you see; (iv) properly perform any services you have requested; and (v) communicate with you about this Website and our services.

C&C will not rent, sell or share personal information about you with other individuals or unaffiliated entities without your prior consent except in the limited circumstances described in this Privacy Notice.

C&C may establish contractual relations with third parties where, subject confidentiality agreements, such parties work on behalf of C&C to further the performance objectives of this Website. C&C may establish contractual relations with third parties where, subject to confidentiality agreements, such parties work on behalf of C&C to further the performance objectives of this Website.

C&C may supplement the personal information you submit to us with information obtained from third parties.

Opting Out of C&C Marketing Communications: C&C maintains contact lists to communicate with our clients and prospects. All email and/or text messages sent to these lists include an opportunity to unsubscribe or opt-out of future messages. You may request to opt out of our marketing and information products as well as be removed from further marketing or promotional communications. To opt-out of our marketing communications, please email unsubscribe@ccmar.com or reply STOP to the last received texted message.

Opting out of our Research Services: To opt-out of our Research Services Databases, please contact us via email at unsubscribe@ccmar.com. Your request will remove your name and address from our marketing databases.

To opt out of our Research Services via text message, please reply STOP to the last received texted message.

Server log information: This information helps us identify which areas of our Website are of interest to our visitors. C&C may also collect the Internet Protocol (IP) addresses of its visitors for the purposes of system administration.

Cookies and Passive Data Collection: We may use to let you use our Website more easily and to let us keep track of certain statistical information that helps us improve this Website. Cookies also allow us to save preferences for you, so that you will not have to re-enter them the next time you visit.

C&C may disclose any of the information collected from you through this Website in order to: (i) comply with applicable laws; (ii) respond to government inquiries; (iii) comply with valid legal process; and (iv) protect the rights or property of C&C, the Website or Purchasers.

MINORS: THIS WEBSITE IS NOT INTENDED FOR USE BY INDIVIDUALS UNDER 13 YEARS OF AGE. ACCORDINGLY, C&C DOES NOT KNOWINGLY COLLECT, USE, OR DISCLOSE PERSONAL INFORMATION ABOUT INDIVIDUALS UNDER 13 YEARS OF AGE.

When you visit a website to which C&C provides a link, please be aware that you will be interacting with a third party that operates under its own privacy notice. If you choose to purchase products or services through a third party website, or otherwise access a third party website, the data collected by the third party is governed by that third party's privacy notice. We encourage you to review the privacy policies of any other website you visit.

WHILE C&C STRIVES TO SELECT THIRD PARTY PARTNERS WHO HAVE OR SHARE THE SAME STANDARDS IN REGARDS TO PRIVACY POLICIES COMPARABLE TO ITS OWN, THE USER AGREES THAT WITH RESPECT TO THOSE THIRD PARTIES, INCLUDING WITHOUT LIMITATION THE WEBSITES C&C LINKS TO, C&C DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE SAME, NOR WILL C&C BE RESPONSIBLE TO THE USER OR ANYONE ELSE FOR ANY PRODUCTS, SERVICES OR OTHER MATERIAL THAT MAY BE SOLD, LICENSED, DISTRIBUTED OR PROMOTED BY SUCH THIRD PARTIES OR ON SUCH WEBSITES, OR FOR ANY CONTENT ON SUCH WEBSITES. C&C ENCOURAGES VISITORS OF THESE WEBSITES TO REVIEW THE PRIVACY POLICIES POSTED ON THESE WEBSITES.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we strive to protect your personal information, C&C cannot guarantee or warrant the security of any information you transmit to us. You transmit all such information at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our servers.

Questions regarding the above statement should be directed to C&C legal@ccmar.com for clarification.